CyberStore Documentation
Mobile Confirmation Instructions Email
In This Topic

The Mobile Confirmation Instructions Email is sent when a console user chooses to send to an Account email the email from the Email tab from the Customers > Account Maintenance screen.

Default Configuration

The information below documents the default configuration for the email. To cusomize the email configuration, use the Setup > Email Manager maintenance screen in the CyberStore Management Console

Default Header

Field Value
LinkName MobileConfirmationInstructions
From orders@theoutdoorscompany.com
To {Auto-populated}
Subject

Opt-In to SMS Text Messaging for Multi-Factor Authentication!

CC {Blank}
BCC

{Blank}

Description The email is sent to users who have a mobile number add or change and these are instructions to confirm it to recieve SMS messages for Multi-Factor authentication.

Default Body

The following HTML code is used by default as the email body for this message.

Email HTML
Copy Code
<p><strong>Confirm your registered mobile number to protect your identity.</strong> </p>
<p>
    When you opt-in and confirm your mobile number, we will send a verification message to your device whenever a login
    to your account is attempted.&nbsp;
</p>
<p>To opt-in for text messaging for Multi-Factor Authentication follow these simple steps.</p>
<ol>
    <li>Go to [webaddress]</li>
    <li>Once signed in, click “Edit My Account”</li>
    <li>Under Contact Information, check “Use SMS Text Messaging” for “Multi-Factor Authentication”</li>
    <li>Click “Send Confirmation Code”.</li>
    <li>Once your receive your confirmation code, just enter the code and click confirm</li>
</ol>
<p>
    Now your number is marked as CONFIRMED, and you are all set! You will now be able to use text messaging to confirm
    your identity.&nbsp;&nbsp;
</p>
<p>
    And do not worry, you can always request the verification code be re-sent to your mobile number or email address
    should you need to do so.&nbsp;
</p>
<p>[global]</p>

Replacement Tags

Replacement Tags provide the means to do a text merge of values relevant to the action preceeding the email and include dynamic data in the email being sent.

Global Tags

The following are tags globally avaialble for all emails.

Tag Description
[CustomerDefaultEmail] The email address of record for the Customer
[DefaultEmail] The default address as configured for the Site
[FromAddress] The from address configured for the email
[SendDate] The date the email was sent
[SendTime] The time the email was sent
[ToAddress]  The to address configured for the email

Email Specific Tags

The following are the tags specific to the Mobile Confirmation Instructions Email.

Tag Description
[Account Email Address] The email address of the Account
[Global] The Global Message configured for the Site
[WebAddress] The web address configured for the Site