Edit Account (with Email Address Update) Email

In This Topic

Default Configuration
Replacement Tags

The Edit Account (with Email Address Update) Email is sent when a Shopper makes changes to their Account information and the email address is updated.

The process will send this email as separate messages to both the new email address, as well as the address that was used prior to the change.

Default Configuration

The information below documents the default configuration for the email. To cusomize the email configuration, use the Setup > Email Manager maintenance screen in the CyberStore Management Console

Default Header

Field	Value
LinkName	RegistrationAccountEDITAccountEmailChange
From	orders@theoutdoorscmpany.com
To	{Auto-populated}
Subject	Your [webaddress] Account Login Has Been Updated.
CC	{Blank}
BCC	{Blank}
Description	{Blank}

Default Body

The following HTML code is used by default as the email body for this message.

Email HTML	Copy Code
Thank you for updating your account information at [webaddress]. You can access your account anytime. <br> <br>Your NEW login id is the email address you entered: <br>[new account email address] <br> <br>This email was sent automatically by the [webaddress] Account Update function. <br> <br>PLEASE NOTE: your email address has changed, as requested. If you did not request this update, we recommend you change your account email and password at [my account URL]. <br> <br>This is an automated message, please do not reply. <br> <br>[global] <hr>TheOutdoorsCompany.com website is presented for the ficticious company, The Outdoors Company. This site is intended solely to demonstrate the features and capabilities of the SYSPRO e-Commerce System. ORDERS PLACED ON THIS SITE WILL NOT BE FULFILLED. Any email communication between this site and you, as a visitor, are only to be used as examples of certain system functionality and no promises, grants or rights should be inferred. For questions about the site or the SYSPRO e-Commerce System, please contact SYSPRO at (800) 369-8649.

Email HTML

Copy Code

Thank you for updating your account information at [webaddress]. You can access your account anytime.
<br>
<br>Your NEW
login id is the email address you entered:
<br>[new account email address]
<br>
<br>This email was sent automatically by
the [webaddress] Account Update function.
<br>
<br>PLEASE NOTE: your email address has changed, as requested. If you did
not request this update, we recommend you change your account email and password at [my account URL].
<br>
<br>This is an
automated message, please do not reply.
<br>
<br>[global]
<hr>TheOutdoorsCompany.com website is presented for the ficticious company, The Outdoors Company. This site is intended
solely to demonstrate the features and capabilities of the SYSPRO e-Commerce System. ORDERS PLACED ON THIS SITE WILL NOT
BE FULFILLED. Any email communication between this site and you, as a visitor, are only to be used as examples of
certain system functionality and no promises, grants or rights should be inferred. For questions about the site or the
SYSPRO e-Commerce System, please contact SYSPRO at (800) 369-8649.

Replacement Tags

Replacement Tags provide the means to do a text merge of values relevant to the action preceeding the email and include dynamic data in the email being sent.

Global Tags

The following are tags globally avaialble for all emails.

Tag	Description
[CustomerDefaultEmail]	The email address of record for the Customer
[DefaultEmail]	The default address as configured for the Site
[FromAddress]	The from address configured for the email
[SendDate]	The date the email was sent
[SendTime]	The time the email was sent
[ToAddress]	The to address configured for the email

Email Specific Tags

The following are the tags specific to the Edit Account (with Email Address Update) Email.

Tag	Description
[Account Email Address]	The email address (username) of the Account
[Global]	The Global Message configured for the Site
[My Account URL]	The address of the My Account page for the Site
[New Account Email Address]	Same as [Account Email Address]
[WebAddress]	The web address configured for the Site

Important Note:

There is no replacement tag available for the value of the address prior to the edit. This is by design and follows best practices.

Customer Replacement Tags

In adddition to the email specific replacement tags in the table above, the following are tags available to this email template.

Tag	Description
[CustomerNumber]	The Customer Number
[CustomerClass]	The name of the Customer Class
[CustomerName]	The Customer Name
[CustomerPhone]	The phone number of record of the Customer
[CustomerFax]	The fax number of record of the Customer
[CustomerContact]	The contact of record of the Customer

On-File (B2B) Behavior:

When the email is being sent in the context of an On File (B2B) account and customer then all tags are available and will replace with the data from the Customer record.

B2C Behavior:

When the email is being sent in the context of an account that is not On File (B2C, anonymous or logged-in) then only the [CustomerClass] tag is available and any of the other tags will replace with blank values.