CyberStore Ecommerce 2023 Documentation
Abandoned Carts (#11564)
Introduced in the 2023 release, CyberStore not includes capabilities to track abandoned shopping carts.
When a logged-in shopper is not actively browsing the site, their cart becomes an Abandoned Cart and its contents are no longer taken into accout for any inventory calculations. After returning to the site, and completing a successful login, the abandoned cart is retrieved and items previously in the cart will be restored into the now active cart.
Restoring Abandoned Carts
Whenever a previously abandoned cart is restored to a new session, the cart lines will be recalculated to ensure that pricing accurately reflects the now current pricing, and all availability and view list rules for the cart will be applied.
During recalculation, lines will be removed from the cart whenever any of the following occurs to the Item since the last time the cart was active.