Order Alert Email

In This Topic

Default Configuration
Replacement Tags

The Order Alert Email is sent to an administrator when an order has been placed.

The process will only send the alert if the "System generated Order Notification" option is checked in the Site Manager > Site Configuration > Email tab.

The value of the To field as set in the Email Manager determines who receives this notification.

Default Configuration

The information below documents the default configuration for the email. To cusomize the email configuration, use the Setup > Email Manager maintenance screen in the CyberStore Management Console

Default Header

Field	Value
LinkName	OrderAlert
From	orders@theoutdoorscompany.com
To	{Blank}
Subject	[webaddress] - Order Received
CC	{Blank}
BCC	{Blank}
Description	{Blank}

Default Body

The following HTML code is used by default as the email body for this message.

Email HTML	Copy Code
The following order has been placed at [webaddress]. <br> <br>Order Confirmation No: [ordernumber] <br>Order Date: [orderdate] <br>Order Total: [ordertotal] <br> <br>This is an automated message, please do not reply. <hr>TheOutdoorsCompany.com website is presented for the ficticious company, The Outdoors Company. This site is intended solely to demonstrate the features and capabilities of the SYSPRO e-Commerce System. ORDERS PLACED ON THIS SITE WILL NOT BE FULFILLED. Any email communication between this site and you, as a visitor, are only to be used as examples of certain system functionality and no promises, grants or rights should be inferred. For questions about the site or the SYSPRO e-Commerce System, please contact SYSPRO at (800) 369-8649.

Email HTML

Copy Code

The following order has been placed at [webaddress].
<br>
<br>Order Confirmation No: [ordernumber]
<br>Order Date:
[orderdate]
<br>Order Total: [ordertotal]
<br>
<br>This is an automated message, please do not reply.
<hr>TheOutdoorsCompany.com website is presented for the ficticious company, The Outdoors Company. This site is intended
solely to demonstrate the features and capabilities of the SYSPRO e-Commerce System. ORDERS PLACED ON THIS SITE WILL NOT
BE FULFILLED. Any email communication between this site and you, as a visitor, are only to be used as examples of
certain system functionality and no promises, grants or rights should be inferred. For questions about the site or the
SYSPRO e-Commerce System, please contact SYSPRO at (800) 369-8649.

Replacement Tags

Replacement Tags provide the means to do a text merge of values relevant to the action preceeding the email and include dynamic data in the email being sent.

Global Tags

The following are tags globally avaialble for all emails.

Tag	Description
[CustomerDefaultEmail]	The email address of record for the Customer
[DefaultEmail]	The default address as configured for the Site
[FromAddress]	The from address configured for the email
[SendDate]	The date the email was sent
[SendTime]	The time the email was sent
[ToAddress]	The to address configured for the email

Email Specific Tags

The following are the tags specific to the Order Alert Email.

Tag	Description
[Date]	Same as [OrderDate]
[ManagementConsoleURL]	The address for the site's Management Console link
[OrderDate]	The date of the sales order
[OrderHeaderComments]	Order header comments entered on the sales order
[OrderNumber]	The sales order number
[OrderTotal]	The total value of the order, formatted in the currency of the sales order
[PONumber]	The purchse order number for the order
[WebAddress]	The web address configured for the Site

Customer Replacement Tags

In adddition to the email specific replacement tags in the table above, the following are tags available to this email template.

Tag	Description
[CustomerNumber]	The Customer Number
[CustomerClass]	The name of the Customer Class
[CustomerName]	The Customer Name
[CustomerPhone]	The phone number of record of the Customer
[CustomerFax]	The fax number of record of the Customer
[CustomerContact]	The contact of record of the Customer

On-File (B2B) Behavior:

When the email is being sent in the context of an On File (B2B) account and customer then all tags are available and will replace with the data from the Customer record.

B2C Behavior:

When the email is being sent in the context of an account that is not On File (B2C, anonymous or logged-in) then only the [CustomerClass] tag is available and any of the other tags will replace with blank values.