CyberStore Ecommerce 2023 Documentation
Customer Replacement Tags for System Emails (#13810)
Most system emails now allow for including Customer information in the form of contextual replacement tags.
The ForgotPassword template does not support the customer tags.
The available data and tags are as follows:
| Field | Replacement Tag |
|---|---|
| Customer Number | [CustomerNumber] |
| Customer Class | [CustomerClass] |
| Customer Name | [CustomerName] |
| Customer Phone | [CustomerPhone] |
| Customer Contact | [CustomerContact] |
Implementer's Note:
When the email is being sent in the context of an On File (B2B) account and customer then all tags are available and will replace with the data from the Customer record. When the email is being sent in the context of an account that is not On File (B2C, anonymous or logged-in) then only the [CustomerClass] tag is available and any of the other tags will replace with blank values.
The following shows how the replacement tags map to the Customer Maintenance screen.
