The Update Customers from SYSPRO Operation Command updates item data from SYSPRO.

Command	UpdateAllCustomersSYSPRO

Remarks

When the operation runs, it synchronizes Customer master data that is maintained in the SYSPRO customer accounts receivables master.

 

 

When the UpdateAllCustomersSYSPRO Operation Command is executed by the Opeartion Agent, it will determine the list of Customers in scope using the configured agent parameters (if any). The agent will then spawn a new Operation Transaction and process through each customer, one at a time and do the following:

1. Query SYSPRO to retrieve the current customer information from SYSPRO
2. Update the CyberStore Customer data which is maintained in SYSPRO.
3. Record any issues during each Transaction Cycle
4. Complete the transaction, log the operation details with information about any Customers that may have caused error, and send emails as configured in the Operation Center settings.

Customer Data Maintained in SYSPRO

The table below lists which CyberStore Customer Master fields are used to store SYPSRO Data from a Customer query:

CyberStore Customer Field	SYSPRO Customer Query Node (//ArCustomer/Customer/...)
CustomerNumber	Customer
Name	Name
Telephone	Telephone
Contact	Contact
DefaultEmail	Email
UserField1	UserField1
CreditLimit	CreditLimit
TaxStatus	TaxStatus
TaxExemptionNum	TaxExemptNumber
CurrencyCode	Currency
WarehouseToUse	SalesWarehouse
isTPMCustomer	TpmPricingFlag
StateCode	StateCode
InvoiceTerm_Code	TermsCode (*only updates from SYSPRO on initial load)
Salesperson	Salesperson
Salesperson3	Salesperson3
BuyingGroup5	BuyingGroup5
InvoiceDiscountCode	InvDiscCode
Branch	Branch
LineDiscountCode	LineDiscCode

 

Available Agent Parameters

When setting up an UpdateAllItemsSYSPRO operation in the operation center, you can limit the scope of the update by items in a category, or a specific item by using the new Categories or Items arguments in the Settings tab.

Arguments can be used together or individually in a single operation.

Parameter	Description	Example
Customers	A comma-separated list of Customer Numbers	Customers: 0000002, 0000038, S123456
Classes	A comma-separated list of CyberStore Customer Classes	Classes: Wholesaler, Dealer, Special
		Classes: all