Change Password Confirmation Email

The Change Password Confirmation email is sent after an Account submits a change-password request. It delivers a verification code to the Account email address; the password changes only after the shopper returns to CyberStore and confirms the request.

The verification request expires after 24 hours. If it is not confirmed in that period, CyberStore removes the request without changing the password.

Configure the template

In Setup > Email Manager, edit Linkname ChangePasswordConfirmation.

The default subject is

Change Password Confirmation.

Keep the verification code, Change Password link, expiration period, and instructions for an unrecognized request prominent. Never place a current or proposed password in the subject or body; CyberStore intentionally provides no password replacement tag.

Replacement tags

This email supports the shared and Customer tags plus:

Tag	Value
[ChangePasswordURL]	Address of the Site’s Change Password page.
[EcommerceURL]	Web address configured for the Site.
[Email]	Active Account email address.
[FirstName]	Active Account first name.
[LastName]	Active Account last name.
[Global]	Global Message configured for the Site.
[My Account URL]	Address of the Site’s My Account page.
[Account Email Address], [New Account Email Address]	Account email-address values documented for this template.
[VerificationCode]	Verification code for the change-password request.

Email Parsing Functions can be used in the body.

Test the result

Confirm that the code reaches only the Account address, succeeds within 24 hours, fails after expiration, and is not exposed in logs or unrelated recipients. Verify the change-password and account-security links.