Convert Order Receipt Email

The Convert Order Receipt email confirms to the Account that a previously created quote was converted into an order. It should identify the resulting order while distinguishing the conversion from the original quote request.

Enable receipts

Open Site Manager > Site Configuration > Email and enable System Generated Order Receipt. CyberStore does not send this receipt when that option is disabled.

The Send Notifications to Customer’s Default Email setting can add the Customer’s default address to applicable notifications. Review it with the Account recipient and configured To, CC, and BCC addresses to prevent unintended disclosure or duplicate delivery.

Configure the template

In Setup > Email Manager, edit Linkname OrderReviewReceipt-ConverttoOrder. The default subject pattern is:

[WebAddress] - Order Receipt Confirmation No: [OrderNumber]

The default body presents the confirmation number, date, total, payment method, billing and shipping addresses, shipping information, line details, subtotal, tax, freight, final total, and Global Message. Keep that transaction context while making the wording specific to Convert Order Receipt.

Replacement tags

This email supports the shared and Customer tags plus the complete order-receipt set:

Tag	Value
`[Account Email Address]`, `[AccountEmailAddress]`	Account email address.
`[AccountName]`	Account first and last name.
`[AlternateKey]`, `[AlternateKeyReference]`	Sales order alternate-key value.
`[BillAddress]`	Billing address line 1.
`[BillAddress2]`	Billing address line 2.
`[BillAddress3]`	Billing address line 3.
`[BillCity]`	Billing city.
`[BillState]`	Billing state or province.
`[BillZip]`	Billing postal code.
`[BillingCountry]`	Billing country.
`[CustomerPO]`, `[PONumber]`	Purchase order number.
`[Date]`, `[OrderDate]`	Sales order date.
`[GiftCertificateValue]`	Value contributed by an applied web promotion code.
`[GSTTaxValue]`	GST tax value for the sales order.
`[ItemDetails]`	Item-line details for the sales order.
`[OrderHeaderComments]`	Header comments entered on the sales order.
`[OrderNumber]`	Sales order number.
`[OrderTotal]`	Order total formatted in the sales order’s currency.
`[PaymentMethod]`	Payment method used for the order.
`[RequestedShipDate]`	Requested ship date.
`[ShipAddress]`	Ship-to address line 1.
`[ShipAddress2]`	Ship-to address line 2.
`[ShipAddress3]`	Ship-to address line 3.
`[ShipCity]`	Ship-to city.
`[ShipState]`	Ship-to state or province.
`[ShipZip]`	Ship-to postal code.
`[ShipMethod]`	Shipping method.
`[ShipName]`	Ship-to name.
`[ShippingCost]`	Freight value for the sales order.
`[ShippingCountry]`	Ship-to country.
`[SpecialInstructions]`	Special instructions stored with the sales order.
`[SubTotal]`	Order value before tax, shipping, order discount, or web promotion.
`[TaxAmount]`	Tax value for the sales order.
`[WebAddress]`	Web address configured for the Site.

Email Parsing Functions can be used in the body.

Test the result

Complete the applicable quote workflow with controlled recipients. Verify delivery, order identity, addresses, line details, monetary values, Customer-tag behavior, and wording that accurately describes the transaction stage.