Open and Share Account Documents

CyberStore can open an order, dispatch note, invoice, or return from a direct link. Access still depends on the shopper’s sign-in, current Customer context, and the site’s A/R Portal license.

Document links use this pattern:

/ecommerce/{DocumentType}/{DocumentNumber}

The supported document-type segments are order, dispatch, invoice, and return.

When opening a link:

  1. Sign in if CyberStore redirects to the login page.
  2. CyberStore returns to the requested document after authentication.
  3. Confirm that the current Customer context is the Customer associated with the document.
  4. Review the document in the viewer.
  5. Close the viewer to return to the document page and its available actions.

A copied URL does not grant document access. CyberStore verifies the license, authentication, and Customer context before displaying the document.

When the invoice list displays the share icon, select it to open the available view and payment links for that invoice. Use the provided copy action to place the intended link on the clipboard. The invoice document viewer can also display a share action.

Send the link only to an intended recipient with authorized access to the Customer. The recipient must sign in and pass the same document checks. If the payment link is unavailable, ask an administrator to verify invoice-payment configuration and Account access.

Administrators can review the requirements in Account Document Access.

This site uses Just the Docs, a documentation theme for Jekyll.