Order Personalization Alert Email

The Order Personalization Alert is associated with Site-specific order-personalization processing. Its recipient, trigger point, and message data depend on how personalization is implemented for the Site.

Identify the programmed response

Review Setup > Email Manager for the programmed response used by the Site’s personalization workflow. Confirm its Linkname and Description against the implementation before changing recipients or content.

A universal default Linkname, subject, body, or message-specific replacement-tag set is not defined for this alert. Do not assume that the standard Order Alert tags are available unless a controlled test confirms them.

Validate the implementation

Work with the Site owner to identify the shopper action that raises the alert and the staff responsible for personalized-order review. Then test an order that contains personalization and verify:

• The alert occurs at the intended point in the order process.
• Only the responsible internal recipients receive it.
• The message contains enough order and personalization context to act.
• Every replacement tag resolves without exposing unnecessary shopper data.
• Links lead to the correct administrative or order-review location.

Document Site-specific trigger and tag expectations with the implementation so later template changes can be tested consistently.